Effective Date: January 1, 2026
Edwards Environmental Consulting (“EEC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you communicate with us, visit our website, request services, or communicate with us by telephone, email, social media, or text message.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Telephone number
- Email address
- Property or service address
- Information concerning your property or requested services
- Photos, documents, or other information you choose to provide
- Information provided through telephone, email, website, social media, or text-message communications
2. How We Use Information
We may use information you provide to:
- Respond to inquiries and service requests
- Schedule and confirm appointments
- Provide estimates and project information
- Provide technician arrival information
- Communicate project and service updates
- Provide customer support
- Maintain business and service records
- Comply with applicable legal and regulatory requirements
3. Data Sharing and Protection
We do not sell consumer personal information.
We do not transfer consumer personal data, including mobile numbers and SMS consent, to any external organizations for any purpose other than legally required compliance, and never for marketing or promotional purposes.
Mobile opt-in information and SMS consent are not shared with third parties or external organizations for marketing or promotional purposes.
We maintain administrative, technical, and organizational safeguards designed to prevent unauthorized access, use, disclosure, or sharing of personal information. These safeguards include access controls, employee confidentiality obligations, vendor restrictions, and reasonable security measures appropriate to the information we maintain.
4. SMS/Text Messaging Program
Edwards Environmental Consulting uses SMS/text messaging for informational and conversational communications with customers who request our services.
SMS communications may include:
- Appointment scheduling and confirmations
- Service requests
- Estimates
- Project updates
- Technician arrival information
- Customer support
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
5. SMS Opt-In
Text EEC to (470) 540-9269 to opt in.
By texting EEC to (470) 540-9269, you agree to receive informational and conversational messages from EEC. Messages may include appointment scheduling and confirmations, service requests, estimates, project updates, technician arrival information, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Consent to receive text messages is not a condition of purchasing goods or services.
6. SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to a message from EEC. After opting out, you will receive no further SMS messages unless you subsequently opt in again.
7. SMS Help
For assistance with EEC SMS communications, reply HELP, call (470) 540-9269, or email info@eccrs.net.
8. Message Delivery
Message frequency varies. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
9. Changes to This Policy
Edwards Environmental Consulting may update this Privacy Policy and SMS Terms periodically. Updates will be posted on this page with the applicable effective date.
10. Contact Information
If you have questions about this Privacy Policy or our SMS communications, contact Edwards Environmental Consulting at info@eccrs.net or (470) 540-9269.
Edwards Environmental Consulting
Phone: (470) 540-9269
Email: info@eccrs.net
Website: eccrs.net